SUPPORT

General Questions

1. What is Viben?

Viben is an AI-powered personal stylist that helps you optimize your wardrobe, get AI-generated outfit suggestions, and receive personalized shopping recommendations. Users can upload their clothing, track their outfits, and get styling advice based on weather, occasions, and trends.

2. How does the app work?

Upload pictures of your wardrobe items.
AI analyzes your clothes and categorizes them by type, color, and style.
Get daily outfit suggestions tailored to your wardrobe, preferences, and weather.

Wardrobe Management

1. How do I upload my wardrobe?

Simply take a photo of each clothing item using the app’s camera or upload images from your gallery or add the link of the item from where you purchased it. The AI will analyze and categorize them automatically.

2. Can I edit my wardrobe after uploading items?

Yes, you can manually update, rename, or delete clothing items from your wardrobe at any time.

3. How does the app categorize my clothes?

Our AI uses image recognition to detect color, type, material, and style of each clothing item.

4. What if AI misclassifies my clothing?

You can manually edit the category, color, and details of any item in your wardrobe.

AI Outfit Recommendations

1. How does the AI suggest outfits?

Our AI analyzes your wardrobe and considers factors like color coordination, weather, occasion, and personal style preferences to create the best outfit combinations.

2. Can I customize outfit suggestions?

Yes! If you don’t like a suggested outfit, you can swap individual items or request alternative recommendations.

3. Does the AI consider the weather?

Yes, the app fetches real-time weather updates and suggests appropriate outfits.

4. Can I schedule outfits for upcoming events?

Yes! You can plan and save outfits in your personal style calendar.

Privacy & Security

1. Is my wardrobe data safe?

Yes, we prioritize security. Your wardrobe images and preferences are stored securely are never shared without your consent.

2. Will my photos be shared publicly?

No. Your uploaded wardrobe is private unless you choose to share it with other users.

3. How can I delete my data?

You can delete your wardrobe items or request complete account deletion from the settings menu.

Troubleshooting & Support

1. I’m having trouble uploading my wardrobe.

Ensure that your photos are clear and well-lit. If issues persist, contact support at hargun@viben.in or +917009205008

2. How do I report a bug or provide feedback?

You can report bugs or provide feedback via the app’s Help Center or contact support at hargun@viben.in or +917009205008

3. How can I stay updated on new features?

💌 Still have questions? Contact us at support@viben.in or +917009205008